FAQ - joancusick

Frequently Asked Questions


Q: What are your prices?

Effective July 1, 2017, my rates start at $250 for the first hour and $200 per hour for additional time at the same photo session. I charge a one-hour minimum for portraits, events and editorial assignments, and a four-hour minimum for weddings. My fee includes an initial consultation, day-of photography, selection and editing of images, and posting of proofs to an online gallery. Other creative services are quoted upon request, including high-res photo editing, photo book design, writing and copy editing.

Q: How do I book your photography services?

I prefer a minimum of three months' notice for weddings and three weeks' notice for events. But once I have booked a date, it's gone, so I advise clients to contact me as soon as possible. In order to hold your date, I will need a signed contract and your booking deposit.

Here's the process:

1. Email me with a brief description of your photography needs, including time, date and place.

2. Meet to discuss your wedding or event.

3. Sign a photography agreement, which will spell out next steps, deadlines, terms and conditions.


Q: What is your turnaround time?

For most clients, I post a "sneak peek" on Facebook within 24 to 48 hours after the conclusion of the shoot. The full proof gallery is available within one week. (I don't believe you should have to wait months to see your photos!)


Q: If I hire you, will I own all the photos you shoot?

No. As the photographer, I retain the copyright on all my images, so I "own" my creations – much like authors or songwriters who "own" their creative work.  As my client, your contract will provide a personal use license that allows you to download your digital files and print them with any vendor you choose. 


Q: How do I buy prints of my favorite photos?

To purchase a single photo, click on the photo to make it full-screen size. You will see a blue BUY button in the lower right corner. Click the blue button, and the website will show lots of options for wall art, paper prints, keepsakes and even phone cases. If you order prints – especially any size other than 4x6 – you will have the option to crop the photo before you place your order. All orders are printed and fulfilled by Bay Photo professional lab.


Q: How do I share and comment on photos?

To share a photo directly from the gallery, click on your favorite image to make it full-screen size. In the lower right, the first icon is the Share Icon (square with an arrow). Click it and a black pop-up box will appear with tabbed options for Photo, Gallery and Social sharing. Under the Social tab, you will have the option to share directly to Facebook, Twitter, Google Plus or via email.

When your favorite photo is in full-screen view, the second icon in the lower right is the Comment Icon (talk bubble). Click on it to leave comments on individual photos. (You may need to create a user ID so we know who you are!)


Q: Can I have the digital files?

Clients only can download posted files by clicking on the Download Icon (arrow pointing to straight line) in the bottom right of the gallery's cover photo. When the pop-up box appears, enter the download password and your email address. My web provider, SmugMug, will zip the files and send an email when the images are ready for download. (Be sure to check your spam folder if you don't see the SmugMug email in a few minutes!)

On the other hand, if you are not my client – if you're a guest at a wedding or event – I sell prints and other merchandise directly from my website, but I do not sell my digital files. Download passwords are for clients only.


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